Import from Rocket.Chat
Starting with Zulip 5.0, Zulip supports importing data from Rocket.Chat,
including users, teams, channels, discussions, messages, and more.
Note: You can only import a Rocket.Chat workspace as a new Zulip
organization. In particular, you cannot use this tool to import data
into an existing Zulip organization.
Import from Rocket.Chat
First, you need to export your data from Rocket.Chat. Rocket.Chat does
not provide an official data export feature, so the Zulip import tool
works by importing data from a Rocket.Chat database dump.
If you're self-hosting your Rocket.Chat instance, you can create a
database dump using the
If your organization is hosted on Rocket.Chat Cloud or another hosting
provider that doesn't provide you with database access, you will need
to request a database dump by contacting their support.
In either case, you should end up with a directory containing many
Import into Zulip Cloud
Email firstname.lastname@example.org with your database dump and your desired
Zulip subdomain. Your imported organization will be hosted at
If you've already created a test organization at
<subdomain>.zulipchat.com, let us know, and we can rename the old
Import into a self-hosted Zulip server
First install a new Zulip
with Zulip 5.0 or newer, skipping "Step 3: Create a Zulip
organization, and log in" (you'll create your Zulip organization via
the data import tool instead).
Now, get the directory containing all the
bson files in your database
dump and save it inside
/home/zulip/rocketchat on your Zulip server and rename it
rocketchat (the directory at
/home/zulip/rocketchat should contain
Log in to a shell on your Zulip server as the
zulip user. To import with
the most common configuration, run the following commands:
./manage.py convert_rocketchat_data /home/zulip/rocketchat --output /home/zulip/converted_rocketchat_data
./manage.py import "" /home/zulip/converted_rocketchat_data
This could take a few seconds to several minutes to run, depending on how
much data you're importing. The server stop/restart is only necessary
when importing on a server with minimal RAM, where an OOM kill might
The commands above create an imported organization on the root domain
EXTERNAL_HOST) of the Zulip installation. You can also import into a
custom subdomain, e.g. if you already have an existing organization on the
root domain. Replace the last line above with the following, after replacing
<subdomain> with the desired subdomain.
./manage.py import <subdomain> /home/zulip/converted_rocketchat_data
Once the import completes, all your users will have accounts in your
new Zulip organization, but those accounts won't have passwords yet
(since for very good security reasons, passwords are not exported).
Your users will need to either authenticate using something like
Google auth, or start by resetting their passwords.
You can use the
./manage.py send_password_reset_email command to
send password reset emails to your users. We
recommend starting with sending one to yourself for testing:
./manage.py send_password_reset_email -u email@example.com
and then once you're ready, you can email them to everyone using e.g.
./manage.py send_password_reset_email -r '' --all-users
'' with your subdomain if you're using one).
This import tool is currently beta has the following known limitations:
- User avatars are not imported.
- Default channels for new users are not imported.
- Starred messages are not imported.
- Messages longer than Zulip's limit of 10,000 characters are not
- Messages from Rocket.Chat Discussions are imported as topics
inside the Zulip stream corresponding to the parent channel of the
- Messages from Rocket.Chat Discussions having direct channels
(i.e. private messages) as their parent are imported as normal
private messages in Zulip.
- While Rocket.Chat Threads are in general imported as separate
topics, Rocket.Chat Threads within Rocket.Chat Discussions are
imported as normal messages within the topic containing that
Discussion, and Threads in Direct Messages are imported as normal
Zulip private messages.
Additionally, because Rocket.Chat does not provide a documented or
stable data export API, the import tool may require small changes from
time to time to account for changes in the Rocket.Chat database
format. Please contact us if you encounter
any problems using this tool.